PGLO Older Adult Experience Survey – Implementation Guide

The Older Adult Experience Survey (OAES) is an evidence-informed, collaboratively developed experience survey designed specifically for appointment-based SGS programs/clinics. Current findings support the survey being valid and reliable, and consistent from individual to individual, across settings and at different points of time in care. The survey is designed to support SGS programs regionally and provincially as well as to identify quality improvement initiatives. This Implementation Guide supports consistent use of the OAES in practice and is recommended reading prior to initiating use of the OAES.